- Timing: Allow 45-60 min total including luggage/walking to hotel
- Old Town logistics: Drop at Pile Gate; porters handle bags (arrange in advance)
- Private vs shared: Private adds €15-20 but worth it for arrivals
- Peak delays: Summer traffic can add 15-20 min; build buffer
- Flight monitoring: Confirm we track flights for delay adjustments
Transfer Options by Group Size
Individual/Couples (1-3 pax)
Sedan or estate car. One-way €35-50. Most common choice. Driver meets at arrivals with name sign.
Small Groups (4-7 pax)
Minivan or Mercedes V-Class. €50-70 one-way. Fits 6-7 passengers plus luggage comfortably.
Medium Groups (8-16 pax)
Mercedes Sprinter minibus. €80-120 one-way. Professional driver, luggage trailer if needed.
Large Groups (17-50 pax)
Full-size coach. €150-250 depending on exact size. Requires advance booking in peak season.
Old Town Drop-Off Logistics
No vehicles enter Old Town. All transfers terminate at Pile Gate (main entrance) or Ploče Gate (east side). For Ploče area hotels, drop-off is easier—many accessible by car to the door.
Luggage Handling
Old Town hotels should arrange porter service. Confirm this is booked when you confirm the transfer. Without porters, clients drag bags over cobblestones—not ideal after a flight.
Your Dubrovnik airport transfer is confirmed: Date: [date] Flight: [flight number] arriving [time] Passengers: [names] Drop-off: Pile Gate (for Old Town hotels) Your driver will meet you in the arrivals hall with a sign showing your name. Please allow 30-40 minutes to reach Old Town. A porter from your hotel will meet you at Pile Gate to assist with luggage to your room. Driver contact (day of transfer): [number] Emergency: ops@balkantravelops.com
Departure Transfers
For departures, collect from Pile Gate. Timing guidance: domestic/Schengen flights—arrive airport 90 min before. International—2 hours before. Add 15 min buffer in peak season.
- Flight details: Collect flight number to track delays
- Phone number: Get client mobile for driver contact
- Hotel address: Confirm exact location, especially for apartments
- Porter booking: Arrange for Old Town properties
- Child seats: Request in advance if needed
- Large luggage: Note if oversized items (bikes, golf clubs)