B2B DMC for Croatia & the Balkans
Programs, logistics, and on-ground delivery for travel advisors & tour operators.
At a glance
Key facts about working with Balkan Travel Ops
- We serve travel advisors, tour operators, and event planners exclusively — no direct-to-consumer sales
- We operate across Croatia, Bosnia & Herzegovina, Montenegro, Serbia, and Slovenia
- We deliver FIT programs, group series, incentive travel, and special-interest itineraries
- We handle guides, transport, boats, tickets, reservations, and on-ground coordination
- We quote from a brief: dates, pax count, base city, interests, and trip length
- We provide operational notes, transfer logic, and day-by-day costing in every proposal
- We offer local support with 24/7 emergency contact during travel
- We communicate in English; guides available in multiple languages on request
Core operating bases
Our primary on-ground hubs for guides, transport, and day trips across Croatia + the Balkans.
Dubrovnik
Best for: Coastal luxury, island hopping, cruise extensions
- Top day trips: Kotor, Mostar, Elafiti Islands
- Top activities: Old Town walks, kayaking, wine tours
- Adventure: Zipline, Jeep safari, sailing
Split
Best for: Roman history, island access, active travel
- Top day trips: Hvar, Brač, Krka waterfalls
- Top activities: Diocletian's Palace, food tours, sailing
- Adventure: Canyoning, rafting, cycling
Kotor
Best for: Bay scenery, medieval towns, yacht stops
- Top day trips: Perast, Budva, Lovćen National Park
- Top activities: Bay cruises, fortress hikes, Perast churches
- Adventure: Hiking, paragliding, kayaking
Sarajevo
Best for: Cultural depth, history, culinary immersion
- Top day trips: Mostar, Travnik, Jajce waterfalls
- Top activities: War history tours, bazaar walks, Bosnian coffee
- Adventure: Olympic mountains, Via Dinarica hiking
Mostar
Best for: Ottoman heritage, day-trip hub, bridge diving
- Top day trips: Kravice Falls, Blagaj, Počitelj
- Top activities: Old Bridge, coppersmith tours, ćevapi tasting
- Adventure: Rafting Neretva, canyoning, zipline
Services
We handle every operational element so you can focus on your clients.
Itinerary Design
Trade-ready day-by-day programs: routing, pacing, Plan A/B options, seasonality notes, and operational realism built in.
Transport
Private transfers, airport pickups, intercity routes, and coach hire. Sedans, minivans, and full-size coaches available.
Guides
Licensed local guides in EN/DE/FR/ES plus specialists for history, culinary, faith, and adventure themes.
Hotels & Accommodation
Hotel sourcing with logistics context: zones, access notes, rooming lists, and group coordination across all destinations.
Cruise Shore Excursions
Shore excursion operations for Dubrovnik, Kotor, and nearby ports with timing protection and congestion-aware routing.
Restaurants & Group Dining
Restaurant reservations, fixed menus, dietary accommodations (incl. halal), and timing protection for groups.
Who we serve
Tailored operations for different travel segments and client types.
FIT & Small Groups
Bespoke itineraries for independent travelers and small private groups. Flexible scheduling, personalized experiences, premium service.
Learn moreSeries Groups & Coaches
Volume-based programs for tour operators. Contracted rates, dedicated coordinators, reliable logistics at scale.
Learn moreIncentives & MICE
Corporate incentive travel and meetings. Venue sourcing, team activities, gala dinners, and seamless group logistics.
Learn moreAdventure-Focused
Active and outdoor itineraries. Hiking, rafting, cycling, sailing with certified guides and safety-first operations.
Learn moreCulinary & Culture
Food-focused and cultural immersion programs. Cooking classes, wine tours, artisan visits, and heritage experiences.
Learn moreFaith & Heritage
Religious and pilgrimage travel. Medjugorje, historic churches, Orthodox monasteries, and interfaith itineraries.
Learn moreSample program blocks
Building blocks we commonly deliver. Combine or customize as needed.
Dubrovnik + Kotor Extension
3 nights • Croatia & Montenegro
- Arrival Dubrovnik, private transfer to hotel. Evening: Old Town orientation walk.
- Full day: Dubrovnik walking tour + Elafiti Islands boat excursion.
- Day trip to Kotor & Perast. Transfer via scenic coastal route, guided bay tour, return evening.
- Departure transfer to Dubrovnik airport or onward destination.
Transfer logic: Private sedan/minivan. Border crossing included. Can extend with Kotor overnight.
Split + Islands
4 nights • Croatia
- Arrival Split airport, transfer to hotel. Afternoon: Diocletian's Palace guided tour.
- Full day: Hvar Island by catamaran. Guided town walk, lavender fields, free time for beach/lunch.
- Day trip to Krka National Park. Guided walking trails, swimming at falls, wine tasting en route.
- Half day: Split food tour. Afternoon free or optional: Brač Island speedboat excursion.
- Departure transfer to Split airport or ferry terminal.
Transfer logic: Private vehicle for land. Catamaran/speedboat transfers included. Flexible pacing.
Dubrovnik → Mostar → Sarajevo
6 nights • Croatia & Bosnia
- Arrival Dubrovnik, transfer to hotel. Evening: Walls walk at sunset.
- Full day Dubrovnik: Old Town tour, kayaking, wine tasting in Konavle.
- Transfer to Mostar (3h). Afternoon: Old Bridge area, coppersmith workshops, Koski Mehmed Pasha Mosque.
- Day trip: Kravice waterfalls + Blagaj tekke. Return Mostar for evening free.
- Transfer to Sarajevo (2.5h). Afternoon: Baščaršija walking tour, Bosnian coffee ritual.
- Full day Sarajevo: War history tour, Tunnel of Hope, Latin Bridge, Ottoman quarter.
- Departure transfer to Sarajevo airport.
Transfer logic: Private vehicle throughout. Border crossing at Metković. Can reverse direction or add Serbia extension.
How we work
From first brief to final transfer, here's our process.
You brief us
Share dates, pax, base city, length, and interests via form or email.
We propose
Receive a detailed proposal with day-by-day program, pricing, and operational notes within 24–48h.
We refine
Adjust the program based on your feedback. Add, remove, or swap elements until it fits.
We confirm
Lock in services, receive final documents, and get emergency contacts before travel.
We deliver
On-ground execution with local coordination. 24/7 support line active during the trip.
What we need to quote fast
Include these in your request and we'll turn around a proposal quickly.
- Travel dates or target month
- Number of travelers (pax)
- Starting/base city
- Trip length (nights)
- Key interests or focus areas
- Budget range (optional but helpful)
- Hotel category preference
- Any must-have experiences
Let's build your clients' perfect Balkan itinerary
Tell us about the trip and we'll reply with tailored options, operational notes, and transparent pricing.
- ✓ Custom proposals within 24–48 hours
- ✓ Detailed day-by-day with transfer logic
- ✓ Net rates — you set your markup
- ✓ Local support + 24/7 emergency contact
- ✓ No commitment until you confirm
Frequently asked questions
We work exclusively with travel advisors, tour operators, and event planners. We do not sell directly to consumers. Our partners include independent advisors, consortia members, and inbound/outbound operators.
We operate across five Balkan countries: Croatia, Bosnia and Herzegovina, Montenegro, Serbia, and Slovenia. Our primary base cities are Dubrovnik, Split, Kotor, Sarajevo, and Mostar.
To quote efficiently, we need: travel dates or month, number of travelers, starting city, trip length, interests or focus areas, and any special requirements. The more detail you provide, the more tailored our proposal.
We typically respond with a detailed proposal within 24–48 hours for standard requests. Complex multi-country itineraries or peak-season group bookings may require additional time.
Yes. We handle groups of all sizes, from small special-interest groups to large coach series. We provide dedicated group coordinators, contracted coach fleets, and volume-based pricing.
Yes. We provide licensed local guides in multiple languages, private transfers and vehicle fleets, and boat charters from speedboats to yachts. All services are contracted and quality-controlled.